Communication Model : The general communication model highlights the key components: encoding and decoding of the message, the message itself, medium, and noise or distractions.
Interactive Communication – The most efficient method to ensure a common understanding as it is real time, such as meetings, face to face or video conferences.
Push Communication – Delivered by the sender to the recipients. While it can be confirmed that it was sent, it does not necessarily mean it was received and understood, such as e-mail or voicemail.
Pull Communication – Provides access to the information however the receiver must proactively retrieve it, such as from a google drive or repository.
5Cs of Written Communication:
Correct grammar and spelling
Concise expression and elimination of excess words
Clear purpose and expression directed to the needs of the reader
Coherent logical flow of ideas
Controlling flow of words and ideas
Identifies all project stakeholders and their roles, departments, interests, knowledge levels, expectations, and level of influence/power. Identifies the potential impact or support expected from each stakeholder There are many methods used for stakeholder analysis, most prominent ones are mentioned below.
Power – Interest Grid: Classifies stakeholders based on their level of authority (power) and their level of concern (how likely they are to show interest).
Power / Influence grid: Classifies stakeholders based on their level of authority (power) and their active involvement (influence)
Influence / Impact grid: Classifies stakeholders based on their active involvement (influence) and their ability to effect changes to the project (impact).
Salience Model: Classifies stakeholders based on their power (ability to impose their will), urgency (need for immediate attention), and legitimacy (involvement is appropriate).
RACI: RACI is an acronym that stands for Responsible, Accountable, Consulted, and Informed. The RACI categorization provides clarification on level of engagement for each stakeholder.